Privacy Policy
1. WHAT THIS POLICY COVERS
It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.
2. WHO WE ARE
Email address: coachingwithtems@gmail.com
3. HOW YOU CAN MAKE A COMPLAINT
4. WHAT DATA WE COLLECT ABOUT YOU
- Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, age and gender.
- Contact Data includes postal address, email address, telephone numbers and social media addresses.
- Transaction Dataincludes details about payments to and from you and other details of services you have purchased from us.
- Marketing and Communications Dataincludes your preferences in receiving marketing from us and our third parties and your communication preferences.
- Other Personal Data: Temi may be keeping notes ofmatters discussed in your coaching sessions with him. On occasions this may include Special Categories of Personal Data, such as details about your ethnicity, religious or philosophical beliefs, sex life, sexual orientation, trade union membership or information about your health. We will collect this data only if you have provided it to us in the context of your coaching sessions with Temi. This data will never be shared with third parties unless we are required to do so by law.
If you fail to provide personal data
Please inform us of changes in your data
5. HOW WE COLLECT YOUR PERSONAL DATA
Here is how and when we do this:
- You contact us via email, telephone or postal mail
- You enquire about services from us
- You instruct us to provide services
- You opt in to your marketing communications
- You interact with us on social media sites
- You opt in to your marketing communications
- Online coaching directories where you have posted your interest in coaching services, such as Bidvine and Bark
- Social media sites where you have publicised your information
- Third parties who refer you to us, such as fellow coaches or previous clients
6. HOW WE USE YOUR PERSONAL DATA
- Where we need to perform the contract we are about to enter into or have entered into with you.
Purpose/Activity | Lawful basis for processing |
---|---|
To respond to your enquiry about services | To perform a contract with you |
To register you as a new client | To perform a contract with you |
To provide services to you | To perform a contract with you |
To collect and recover money owed to us | To pursue our |
To manage our relationship with you | To perform a contract with you |
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) | To pursue our legitimate interestsTo comply with a legal obligation |
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences | To pursue our legitimate interests |
To share free resources with you or to make suggestions and recommendations to you about goods or services that may be of interest to you | To pursue our legitimate interests |
- Where it is necessary for our legitimate interests(or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal obligation.
- Where you have given us consent.
7. Purposes for which we will use your personal data
Promotional offers from us
Third-party marketing Opting out
Cookies
8. WITH WHOM WE MAY SHARE YOUR PERSONAL DATA
- Service providers:these are companies or persons who provide IT and system administration services to us, such as website maintenance, social media management or database management.
- Professional advisers: including lawyers, bankers, tax advisors and insurers based in the UK who provide consultancy, banking, legal, insurance and accounting services to us.
9. WHERE YOUR DATA WILL BE LOCATED
10. HOW WE KEEP YOUR DATA SAFE
11. FOR HOW LONG WE WILL USE YOUR DATA
12. YOUR LEGAL RIGHTS
Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please click on the links below to find out more about these rights:
- Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
- Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
- Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
- Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you feel that processing your personal data impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
- Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
- If you want us to establish the data’s accuracy.
- Where our use of the data is unlawful but you do not want us to erase it.
- Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.
- You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
- Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
- Withdraw consent at any timewhere we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
If you wish to exercise any of the rights set out above, please contact us at coachingwithtems@gmail.com.
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
THIRD PARTY LINKS
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to coachingwithtems@gmail.com
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